Office of Financial Aid -- Making Quality Education Affordable

Although the Office of Financial Aid is performing functions remotely, we are still committed to assisting students and parents with the federal student aid process during this uncertain time. Please feel free to send any questions or concerns that may arise to



The Office of Financial Aid is excited to announce a change in the financial aid verification process for 2020-2021!

Beginning June 12, 2020, the Office of Financial Aid will begin transitioning to USA Financial Aid Verification Portal-- a new platform for secure verification document upload. 

If your PAWS account shows that USA received your 2020-2021 FAFSA on or before May 22, 2020, you have until June 30, 2020 to submit outstanding documents by completing the requested 2020-2021 forms shown in PAWS.

Select 'Student Requirements' from the 'My Overall Status of Financial Aid' section to view your outstanding requirements. Please send any requirements as PDF attachments from your JagMail email address to

If you do not submit all outstanding requirements by June 30, 2020, you will be notified to restart the verification process using the USA Financial Aid Verification Portal

Any 2020-2021 FAFSAs received after May 22, 2020 will be prompted to begin the verification process using the USA Financial Aid Verification Portal automatically. 

To Verify the Date USA Received Your 2020-2021 FAFSA:

1.  Go to and select 'PAWS'
2.  Log in (if prompted) using your JagNet credentials
3.  Click on 'Student Services and Financial Aid'
4.  Click on 'Financial Aid' 
5.  Click on 'My Eligibility’
6.  Select 2020-2021 Aid Year
7.  Check the 'As of Date' (pictured below)

PAWS Screenshot

PLEASE NOTE: This change only applies to 2020-2021 FAFSAs selected for verification or require additional documentation. 2019-2020 FAFSAs will not be included in the USA Financial Aid Verification Portal. 




As part of the federal government’s response to COVID-19, students are now able to request to suspend their federal student loan payments until September 30, 2020 beginning March 13, 2020. The request process must be initiated with the student’s loan servicer. Students should log into using their FSA ID and password to access the National Student Loan Data System (NSLDS), which provides contact information for loan servicer(s) as well as their entire history of federal student loans and grants. Additionally, provides up to date information for federal student aid recipients as the response to COVID-19 continues to evolve.


The Office of Financial Aid encourages students to read the following press release for more specific information regarding the process for suspending federal student loan payments:

                                  HOW TO APPLY FOR FEDERAL STUDENT AID FOR 2020 - 2021

The 2020 - 2021 FAFSA is now available! Listed below is an outline of the process students will need to complete in order to have an award offer made for the 2020 - 2021 academic year. 

 1.  Get Organized:

  • Apply for admission at University of South Alabama (USA).  Students must be accepted before aid eligibility can be determined.
  • Create a Federal Student Aid ID (FSA ID) username and password at FSA ID’s are used for electronic signatures. Parents of dependent students must also create a FSA ID.

2.  Complete and Submit the FAFSA Online: 

  • Complete the FAFSA at or by using the myStudentAid app for iOS and Android. The FAFSA is available every October 1 so apply early!
  • Avoid common errors by verifying personal information is entered correctly (name, date of birth, and social security number).
  • Use the IRS Data Retrieval Tool (DRT) to transfer tax information to the FAFSA.
  • List USA in Step 6 of the FAFSA.  USA’s school code is 001057.
  • Both the student and parent must sign the FAFSA using their FSA ID’s if the student is dependent.
  • Print a copy of the submitted information for future reference. 

3.   After Filing the FAFSA:

  • Once the FAFSA has been received by USA, students will be notified through their JagMail account (if accepted for admission), or the email address listed on the FAFSA. 
  • Students should continue to check for emails and their PAWS account on a regular basis for any additional requests for documents.
    • Approximately 30% of all applicants are selected for verification by the Department of Education and additional documentation may be required before an aid offer can be processed. 

4.   Finalize Aid Offers:

  • Aid Offer notifications will be sent to the student’s JagMail account. Students can also check the status of their aid offers at any time in PAWS.
  • Accept/decline any aid offers in PAWS.
  • If a student accepts Federal Direct Student Loans, they must complete loan requirements such as a Master Promissory Note (MPN) and Loan Entrance Counseling at using their FSA ID. Outstanding loan requirements will be listed in PAWS.