USA Federal Credit Union
Routing Number: 265176203
**COVID-19** Amidst the uncertainty related to coronavirus (COVID-19), please be assured that USA Federal Credit Union is ready to help meet your financial needs. However, based on the best practices recommended by the Center for Disease Control and Prevention (CDC) and state and federal authorities, the credit union will implement social distancing in the lobby. Due to dangers posed by the pandemic, the coffee and popcorn stations, kid playhouse and bathrooms will remain closed. The Credit Union is closely monitoring all developments and recommendations from the CDC, and federal and state authorities, and will resume normal operations as soon as possible under the circumstances.
Effective August 17, 2020 and until further notice, Credit Union hours of operation will be:
Main Drive-Up Hours: Monday-Thursday, 7:30 a.m. - 5:00 p.m., Friday 7:30 a.m.-5:30 p.m.
Main Lobby - Monday-Friday, 8:00 a.m. - 5:00 p.m. with limited capacity. Entrance will be limited to those requiring credit union services. Temperature verification will be required upon arrival and face coverings must be lowered upon request for identification verification.
University Hospital Branch - TEMPORARILY CLOSED
USA Children's & Women's Hospital Branch - TEMPORARILY CLOSED
Feel free to make an appointment for loan processing or opening an account. Appointments are NOT required but will have priority.
** If you're experiencing difficulties making your credit union loan payment or have other financial needs due to COVID-19, we're offering late fee waivers, payment deferrals and other assistance. Contact a credit union representative for additional details.
As always, account information can be obtained by utilizing our home banking system, mobile app, or Tel-South telephone banking system. The credit union belongs to a Network than can benefit you Nationwide. Please go to www.co-opcreditunions.org for locations in state or coast-to-coast. All CO-OP ATMs are surcharge free to our members. However, feel free to use any ATM at your convenience as we are refunding ATM fees due to this difficult time. Please call our main office, (251)706-0255, Monday-Friday, 8:00 am. - 5:00 p.m. with any questions or concerns. The safety of our employees and membership are at the forefront of our thoughts and actions. Stay safe.
Felicia McKee, CEO