Password Reset Manager
Password Reset Request
Health Systems JagNet Password Manager
Sakai Access Manager
Frequently Asked Questions
What is Google Apps?
Why are we using Google Apps?
What is JagMail?
When I switch to JagMail, which is best for me? JagMail Web Interface or Outlook?
What is the best way for me to come up to speed quickly with the applications provided in the USA Google Apps for Education Suite?
What will my new JagMail address be?
What is a JagNet ID?
What if I already have a Gmail account?
Can I have a more personalized email address than the one assigned by the University?
If I set up an alias, will this be reflected in Banner/PAWS?
How do I set my JagMail account so that outgoing messages will reflect my alias rather than my pre-defined JagNet ID as the email address?
How can I forward my JagMail email to another email account?
Can I receive email in my JagMail account from other email accounts?
How can I add the new JagMail to my Gmail account?
I am having problems sending some files in my email messages. Are there restrictions on the file types that can be sent and received?
How do I use Folders in JagMail? How can I organize my email?
Can I access my JagMail with an external email client such as Outlook, Thunderbird, MacMail.
Which web browsers/versions can I use to access JagMail?
Using JagMail Web View
Which Gmail settings should I change to get the best results for my new JagMail account?
I need some help finding messages in my JagMail. Can you give me tips for more efficient searches?
When my JagMail account was first created, I had choices at the top of the inbox prompting me to select the order to display my messages. Now I do not have the prompt. How can I switch from a
with the typical reverse chronological ordering of messages to
unread messages first view
and back again to
without going to Settings?
I would like to display my calendar and exclude displaying midnight – 7 a.m. How can this be done?
I would like to print my calendar and only show events scheduled from 7 a.m. until midnight. I do not want the blanks area during the night to print.
I would like to display only the unread messages. Is there an easy way to do so?
I need help organizing messages in my JagMail account. Please show me how to use
How do I archive messages in my JagMail account?
How can I set JagMail as my default mail client so that it opens when I click an email link?
Can I create a
What do I need to do to use Outlook to view and manage my JagMail email account?
I am a new Outlook user. Do you have a Getting Started Guide?
How do I share my calendar with another user?
I just need help setting up and sharing my contact groups in Outlook.
What is the best way to send messages from another account to which I have full email access?
When sending messages from another account which I have added to my primary JagMail account in Outlook as an IMAP account, I see a duplicate message for each item I send in Sent Mail. How can I eliminate this.
How do I set “Proxy Access” for my Account?
I enjoyed using GroupWise notify which prompted me when there was new mail in my inbox. Is there a similar tool for Outlook?
When I start to address an individual from my contacts, Outlook never finds the contact the first time. What if I don’t know the email address?
Can I look up the email addresses of other employees in Outlook?
Is there a way to set the Global Address Book so that it opens by default when I go to my address book?
How do I configure a Vacation Rule for Outlook?
I do not always see Forward and Reply status icons for individual messages in my Outlook inbox message panel. Why are these only there some of the time?
Why does a message appear in multiple folders in Outlook?
Drafts I save in Outlook don't sync to Gmail?
Are contact groups created using Outlook or the web interface for JagMail available from my smart phone's address book?
Can I view JagMail from my SmartPhone?
How do I access JagMail from my iPad?
How do I access JagMail from my iPhone?
How do I access JagMail from my Android?
How do I access JagMail from my Blackberry or Windows Phone?
If I leave school, will my JagMail account expire?
What happens when I graduate?
Education and Support
What are the capacities on JagMail?